At Joyful Vibes (referred to as “we,” “us,” or “our”), safeguarding your privacy is our top priority. This Privacy Policy explains how we collect, use, secure, and, if necessary, disclose your personal information, including payment details. We are committed to ensuring your data is protected and only shared when legally required, such as in the case of fraud or other illegal activity.

1. Information We Collect

We collect and process the following types of personal information:

• Personal Identification Information: Your name, email address, postal address, phone number, and other contact details when you register or make a purchase.
• Payment Information: Credit card, debit card, or other payment method details, along with billing addresses and transaction history.
• Order Information: Information about the products or services you purchase, order details, and delivery preferences.
• Account Information: If you create an account, we store your login credentials, preferences, and interaction history.

2. How We Use Your Information

We use your information for the following purposes:

• Processing Orders and Payments: To complete transactions, process payments securely, and fulfill your orders.
• Customer Communication: To send order confirmations, respond to inquiries, and provide customer service.
• Legal Compliance: To comply with applicable laws and regulatory requirements, including fraud prevention, and to assist with legal investigations if needed.
• Security and Protection: To protect the integrity and security of our website, including detecting and preventing fraudulent activity.
• Marketing and Promotions (with consent): To send promotional offers, newsletters, or updates, if you’ve opted in. You can unsubscribe at any time.

3. Payment Information Security

We take extensive precautions to ensure your payment details are secure. Transactions are processed using secure payment gateways that follow industry-standard encryption and data security practices (e.g., PCI DSS compliance). We do not store full credit card details on our servers, and all sensitive payment information is encrypted and handled with the highest level of security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

• Service Providers: We share information with trusted third parties who assist in payment processing, shipping, and other operational services. These providers are required to protect your data and use it only for the purposes of providing these services.
• Legal Requirements: In case of any fraud, suspected criminal activity, or legal requirement, we may share your information with law enforcement or government authorities as part of a legal investigation or to prevent harm or loss. This includes disclosures required by subpoenas, court orders, or other legal processes.
• Business Transfers: If Joyful Vibes undergoes a merger, acquisition, or sale, your information may be transferred as part of the business asset transfer.

5. Government Disclosure in Case of Misconduct

In the event of any illegal activity, fraud, or misuse involving our services, we reserve the right to share relevant personal and payment information with law enforcement or government agencies to support investigations or to prevent potential harm or fraud. This disclosure will only be made in compliance with applicable laws and regulations.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Payment details are stored securely only for the duration needed to process your transactions, after which they are anonymized or securely deleted.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to the processing of your personal information in certain circumstances.
• Request restriction or limitation of how your data is used.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at the information below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, store preferences, and analyze site usage. Cookies help us understand how visitors interact with our site, allowing us to improve user experience. You can adjust your browser settings to manage or disable cookies.

9. Data Security

We use state-of-the-art security measures to protect your personal and payment information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and regular security assessments. However, no method of internet transmission or electronic storage is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or legal obligations. We encourage you to review this page periodically. By continuing to use our website after any changes, you agree to the updated Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, your rights, or how your personal and payment information is handled, please contact us:

Email: [dollisingh2580@gmail.com]

Website: [joyfulvibesapp.com]

Phone:[8287350643]

Address:Sneh vihar Bhondsi Gurugram